Welsh Mountain Zoo – Tickets, Opening Times & Visitor Guide

Welsh Mountain Zoo, also known as the National Zoo of Wales, is a conservation zoo set high above Colwyn Bay on the North Wales coast. Its 37-acre hillside site combines animal habitats with gardens and wide views over the coast and surrounding mountains.

Visitors can see species including snow leopards, red pandas, chimpanzees, Sumatran tigers and lemurs, alongside animal talks and conservation displays. The zoo is open throughout the year apart from Christmas Day, with seasonal opening hours.

Welsh Mountain Zoo at a Glance

• Best for: Families, couples, animal lovers and visitors exploring the North Wales coast
• Highlights: Snow leopards, red pandas, chimpanzees, Sumatran tigers, lemurs, conservation displays and panoramic coastal views
• Visit length: Allow around 3–5 hours for a relaxed visit
• Tickets: Advance online booking can offer lower prices, particularly when booked at least two days ahead
• Opening times: The zoo opens daily throughout the year apart from Christmas Day, with seasonal closing times
• Parking: Free visitor parking is available, including designated Blue Badge spaces
• Location: Flagstaff Gardens, Colwyn Bay, LL28 5UY
• Accessibility: The zoo is on a steep hillside and some routes are challenging; approximately 70% of animal habitats can be reached by wheelchair users with support
• Zoo map: Free maps are available on arrival, including an accessibility-focused version showing gentler routes
• Dogs: Ordinary pet dogs are not permitted; registered assistance dogs are allowed under the zoo’s assistance-dog policy

Tickets and prices: Admission prices vary between peak and off-peak dates. Booking online in advance can reduce the cost, with the zoo currently offering its best prices when tickets are booked at least two days ahead. Check the official website for current admission rates before travelling.

Accessibility: Welsh Mountain Zoo is built on a steep hillside, with gradients, steps, gravel paths and some uneven surfaces. Around 70% of the animal habitats can be reached by wheelchair users with the assistance of a companion or carer. Free manual wheelchairs are available in limited numbers, and the zoo provides an accessibility map showing the gentler routes.

Zoo map: Pick up a free zoo map at the entrance to plan your route between the animal habitats. An accessibility-focused version is also available, showing the paths best suited to wheelchairs and pushchairs and helping visitors avoid the steepest routes where possible.

Established in 1963, this is the oldest zoo in Wales. It is a 37-acre conservation-focused attraction set high on a hillside in Colwyn Bay, North Wales. Its unique location provides stunning panoramic views of the North Wales coastline and the Carneddau mountains.

What to See and Do

The zoo is home to over 140 species, focusing on rare and endangered animals. Key experiences include:

• Animal Encounters: See snow leopards, Sumatran tigers, red pandas, brown bears, and meerkats.
• Daily Displays: Highlights typically include the Sea Lion feeding and training, the Chimp Encounter, and bird shows.
• Special Habitats: Explore the Papilio Forest butterfly house, the reptile house, and the Madagascar lemur walkthrough (though some walkthroughs like penguins and flamingos may be temporarily restricted for animal health reasons).
• Gardens and Play: Walk through the Flagstaff Gardens or let children burn off energy at the Jungle Adventureland and Tarzan Trail.

Average Duration of Visit

Visitors typically spend between 3 and 5 hours at the zoo. While it is possible to see the main highlights in roughly 2.5 hours, many families prefer to stay for half a day or longer to catch the scheduled animal talks and enjoy a picnic.

Who Will Enjoy it Most?

• Families with Young Children: The combination of play areas and animals makes it a classic family day out.
• Wildlife Photographers and Nature Lovers: The scenic mountain backdrop and rare species provide excellent photographic opportunities.
• Garden Enthusiasts: The zoo is well-known for its collection of rare and tropical plants alongside its animals.

Suitability and Accessibility

The zoo’s steep, hilly terrain means it is not perfectly suited for everyone.

• Limited Experience: Visitors with significant mobility issues or those using manual wheelchairs may find the steep slopes and uneven paths very challenging. While roughly 70% of the site is accessible, some “off-the-beaten-track” areas are inaccessible.
• Ideal Suitability: It is perfect for those who enjoy a physical walk combined with wildlife, but those with pushchairs should be prepared for a strenuous climb.

Best Time to Visit

• For Quiet and Calm: Mid-week during school term time is the quietest.
• For Atmosphere: Weekends and school holidays are more “fun” and bustling with more frequent demonstrations, though they are much busier.
• Weather: Because much of the zoo is outdoors and exposed on a mountain, dry, sunny days are best for the views. However, it is marketed as an all-weather attraction with several indoor animal houses.

What Makes it Unique?

Unlike many flatter, more modern zoos, the Welsh Mountain Zoo is defined by its elevation. Its primary USP is the dramatic coastal views combined with a “woodland walk” feel that makes it feel more integrated into the natural Welsh landscape than a standard urban zoo.

Budget Tips and Memberships

• Online Discounts: You can often save around 10% by booking tickets online at least one day in advance.
• Annual Membership: For local families or frequent visitors, an Annual Membership is highly cost-effective, typically paying for itself in just 3 visits. Members also often get discounts in the gift shop and cafe.
• Group and Concession Rates: There are discounted rates for students, seniors, and disabled visitors. Carers for disabled visitors are often admitted free of charge with valid documentation.
• Offers: The zoo periodically runs advance-booking discounts, seasonal offers and other promotions. Check the official website before booking to see what is currently available.

Practical Advice for Visitors

• Clothing: Wear sturdy, comfortable walking shoes or trainers. The terrain is steep and can be slippery when wet. Bring layers, as it can be breezier and cooler at the top of the mountain than in the town below.
• Food: On-site catering (like the Penguin Cafe) can be expensive. Many visitors recommend bringing a picnic to enjoy at the various benches positioned at scenic viewpoints.
• Parking: On-site parking is available and generally free for visitors.
• Transport: The hill from Colwyn Bay town centre is very steep. If you are arriving by train, it is highly recommended to take a short taxi ride to the entrance rather than walking up the “mountain” road.